Returns & Exchanges
At Van Heusen, we stand by the quality of our premium apparel and offer a seamless 30-day return policy for items in their original, unworn condition. If you are not completely satisfied with your purchase, we provide easy options for full refunds or size exchanges.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all brand tags, labels, and hygiene seals remain intact and attached.
Ship the Items
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location or schedule a home pickup.
Receive Refund or Exchange
Once our quality control team inspects the returned garments, your refund will be processed to the original payment method or your exchange will be shipped within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing